Privacy Policy Introduction

USG Software, Inc. (“USG Software,” “we,” “our,” “us”) values the privacy and trust of our customers, users, and partners.
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our websites, applications, platforms, products,
and services, including those offered under our brand names such as YESOS (“Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following types of information when you use our Services:

a. Personal Information
- Name, email address, phone number, mailing address, billing details.
- Employment information, role, and organizational details.
- Account credentials (username, password, security questions).

b. Business & Transactional Information
- Company name, business address, and tax information.
- Payment and billing history.
- Customer and vendor records entered into YESOS or other USG Software platforms.

c. Technical & Usage Information
- IP addresses, device identifiers, browser type, operating system.
- Log files, crash reports, and system diagnostics.
- User behavior within the platform (pages viewed, features accessed, usage frequency).

d. Sensitive Information (where applicable)
- Payroll, HR, and accounting data stored within YESOS.
- Vendor insurance and licensing documents.
- Files and records uploaded by customers, franchisees, or employees.

2. How We Collect Information

- Directly from you: when you register, log in, complete forms, request support, or provide documentation.
- Automatically: through cookies, analytics tools, and usage tracking within YESOS and related platforms.
- From third parties: including business partners, public databases, and integration services (e.g., QuickBooks, Microsoft Graph API, Salesforce, etc.).

3. How We Use Information

We use collected information to:
1. Deliver, maintain, and improve our Services.
2. Process payments, billing, and account management.
3. Authenticate users and protect against fraud or unauthorized access.
4. Facilitate HR, vendor management, and operational tools within YESOS.
5. Customize your experience and deliver relevant communications.
6. Conduct research, product development, and service optimization.
7. Comply with legal obligations, industry standards, and franchise agreements.

4. How We Share Information

We may share your information in the following ways:
- Within USG Software: with our affiliates, subsidiaries, and brand entities such as YESOS.
- Service Providers: with third-party vendors (e.g., payment processors, cloud hosting, analytics providers) who perform services on our behalf.
- Business Partners & Franchisees: when your account is linked to a franchise, vendor, or organizational account.
- Legal Compliance: to comply with subpoenas, court orders, or applicable law.
- Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets.

We do not sell personal information to third parties.

5. Data Retention

We retain information for as long as necessary to provide Services, meet contractual obligations, comply with legal requirements,
resolve disputes, and enforce agreements. Retention periods may vary depending on account type, industry regulation, and franchise obligations.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:
- Enable core platform functionality.
- Improve user experience and personalization.
- Conduct analytics and performance monitoring.
- Support targeted marketing, where applicable.

You can manage cookie preferences through your browser settings, but disabling cookies may affect Service functionality.

7. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access,
disclosure, alteration, or destruction. These include:
- Encryption of sensitive data at rest and in transit.
- Access controls, role-based permissions, and audit trails.
- Regular penetration testing and vulnerability assessments.
- Secure third-party hosting and backup solutions.

No system is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to, stored, and processed
in the United States or other jurisdictions where USG Software or its vendors operate. By using our Services, you consent to such transfers.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing, correcting, or updating your data.
- Requesting deletion or anonymization of data.
- Opting out of marketing communications.
- Restricting or objecting to certain processing activities.
- Portability of your data in a structured format.

Requests can be made by contacting us at privacy@usgsoftware.com.

10. Children’s Privacy

Our Services are not directed to children under 13 (or the age of majority in your jurisdiction).
We do not knowingly collect information from minors. If we become aware of such collection, we will delete it promptly.

11. Third-Party Services & Integrations

Our Services may integrate with third-party applications, such as accounting, CRM, or HR platforms.
These third-party services have their own privacy practices. We encourage you to review their policies before enabling integrations.

12. Franchisee & Vendor Use of YESOS

Franchisees, vendors, and business partners using YESOS are responsible for compliance with data protection laws
when entering or managing customer, employee, or vendor data. USG Software provides the tools but does not control how third parties input, use, or disclose information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.
We encourage you to review this page regularly to stay informed about our practices.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

USG Software, Inc.
Attn: Privacy Office
9401 Indian Creek Pkwy, Suite 220
Overland Park, KS 66210
Email: admin@usgsoftware.com
Phone: 888-878-2736